Audio/Video Out of Sync

[tellyaddict]

Thanks Jim,

> Afraid the info I have is limited. But it makes clear that the BBC realise
> there *is* a problem with the hls segmentation and that Akamai are said to
> have a fix which is supposed to be being put in place. However I'd have
> thought that would happen today. Might be my misunderstanding, though.

As this problem appears to have got significantly worse today, I think it's possible that something was attempted but hasn't worked.

> A problem here is that I'm just one stage of a 'pass the parcel' when it
> comes to this. IIUC The fix isn't one the BBC themselves are doing, but
> someone else who is responding to them.

>From what you have said before, I get the feeling that the BBC have no control over this problem because on that legacy system, all they (the BBC) do is send the video files to Akamai. Akamai does the rest (segmenting, uploading etc) so the problems start when Akamai start processing. So Akamai are the only ones who can actually fix this problem. As we have seen from HVF and DASH, these are segmented, packaged etc by the BBC and then uploaded to Akamai's servers, and it seems that things processed by the BBC tend to work.