[LEDE-DEV] On the proposed Mantis and maximizing bug usefulness

[David Lang]

On Sun, 8 May 2016, Daniel Dickinson wrote:

> Hi,
>
> I noticed there is at least a proposal on the table to use Mantis.
> Obviously that's something I'm in favour of, but I want to help you make
> it as useful as possible, including limiting how much developers having
> to deal with useless bug reports (which is a problem basically every
> project, regardless of open source, proprietary, or scale, struggles with).
>
> To that end I would propose a couple of things for the use of Mantis
> (and volunteer to help with the effort).
>
> 1) I like the suggestion of one the of list members made of having
> something on the device that you clicked on and it prefilled as much as
> possible of the relevant information (like arch, model, etc) into the
> bug report (for example a luci screen that hooked into Mantis API (I
> assume they have one)) and required such fields are guaranteed to be
> required, and before submitting to the bug tracker, force the user to at
> least claim that the information genuinely met the guidelines.  I'd be
> happy to whip up something like this, that fit what you wanted.

I strongly agree with this, and I would suggest that we also include the git 
head in the build (something like git describe which shows the base revsion, how 
many patches since then, and the current head hash)

If we do regular snapshot releases, this will give a pretty good idea of what 
patches are in the system.

should it also include some/all of .config?

what software is included doesn't help a lot, but there are a lot of options 
that would.

David Lang

> 2) I repeat my offer to help with triage (i.e. making sure what does get
> posted is actually useful before a developer sees it) and my suggestion
> of asking for others to help with this, and providing the necessary
> access to make it happn.
>
> Regards,
>
> Daniel
>
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