OT - BBC iPlayer help

[Kevin Lynch]

Funny enough, the easiest way, when it's urgent and important, to deal
with these large orgs is to tweet them.
I've used contact forms at least 20 times and never had something
back. The right twitter account and you'll get a good response.
Kevin


On 2 March 2015 at 16:11, Vangelis forthnet <northmedia1 at the.forthnet.gr> wrote:
> On Mon Mar 2 00:39:22 GMT 2015, Kevin Lynch wrote:
>
>> For whatever reason, it appears that
>> At Lady Dormer's - Wimsey,The Unpleasantness at the Bellona Club Episode 5
>> of 6
>> http://www.bbc.co.uk/programmes/b007jvn1
>> is not available on the iPlayer.
>
>
> Hi, Kevin
> They seem to be aware (or it is your tweet that alerted them):
>
> http://iplayerhelp.external.bbc.co.uk/help/playing_radio_progs/radio4extra_feb2015
>
>> We are aware that some programmes broadcast on or after Friday 27 February
>> on BBC Radio 4 Extra are not available to listen to.
>> This is under investigation and we will update this FAQ when we have
>> further info.
>
>
> http://iplayerhelp.external.bbc.co.uk/help/playing_radio_progs/iplayer_radio_issues
>
>> BBC Radio 4 Extra - Some programmes broadcast on or after 27/02/2015 are
>> not available.
>> Wimsey - Episode 5 broadcast on BBC Radio 4 Extra on 27/02/2015 is not
>> available.
>
>
>> What's the best way to let the admins know
>
>
> I wouldn't call it the best way, but since I don't use Tweeter (or other
> Social Media...),
> iPlayerRadio Help advises to visit the Radio Station contact page:
> http://www.bbc.co.uk/radio4extra/help#contact
> which in turn redirects to the online "Contact Us" webform:
> https://ssl.bbc.co.uk/faqs/forms/
> (which is somewhat cumbersome to fill in...).
>
> In any case, your programme's page now reads:
> "This episode will be available soon"
> which, I guess, is a good sign!
>
> Take care,
> Vangelis.
>
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