Stopped working on my brother's PC

[dinkypumpkin]

On 05/03/2013 19:41, Derek Moss wrote:
> My brother's just moved house and everything seems to be acting up for
> him, including get_iplayer ;) It's working fine for me here. He's on
> XP 32bit and I'm on Win7 64bit.
>
> I tested with the Web PVR and when trying to record it says "can't
> find iphone URL" and then "flvstreamer not found" (something like that
> anyway) several times as it tries the other modes. I copied my modes
> line to his to remove the iphone option:
>
> flashaachigh,flashaacstd,flashaudio,flashhigh,flashstd,flashnormal,realaudio,flashaaclow
> I tried updating the get_player.cmd, pl, etc but that didn't help
>
> I tried deleting his "C:\Program Files\Get_iplayer" folder completely
> as well as his "C:\Documents and Settings\user\.get_iplayer" folder.
> His options file only had "raw=1" in it which seemed weird, although
> thinking about it I remember we added that as he has a very old and
> slow computer that can't cope with transcoding the downloads!
>
> I reinstalled with the get_iplayer_setup_latest.exe which didn't
> create an options file and it still gave the same error about
> flvstreamer. I tried copying my options settings to his, which are:
>
> output E:\Media\iPlayer
> mmsnothread 1
> nopurge 1
> mplayer .\MPlayer\MPlayer-1.0rc2\mplayer.exe
> lame .\LAME\lame.exe
> ffmpeg .\FFmpeg\ffmpeg-0.8-win32-static\bin\ffmpeg.exe
> vlc .\VLC\vlc-1.1.11\vlc.exe
> flvstreamer .\RTMPDump\rtmpdump.exe
> atomicparsley .\AtomicParsley\AtomicParsley\AtomicParsley.exe
>
> I changed the output path to point to his download folder.
>
> I then tried the commandline and refreshed the cache but doing
> get_iplayer --pid= didn't work. I'm just trying on my system and it
> gives the same error there as well, so I'm probably doing something
> wrong as I don't use the commandline very often.
>
> E:\Portable Apps\Get_iplayer>get_iplayer --type=tv --pid=1124
> get_iplayer v2.82, Copyright (C) 2008-2010 Phil Lewis
> This program comes with ABSOLUTELY NO WARRANTY; for details use --warranty.
> This is free software, and you are welcome to redistribute it under certain
> conditions; use --conditions for details.
>
> WARNING: rdf URL contained no data
> WARNING: PID URL contained no RDF data. Trying to record PID directly.
> INFO: Trying pid: 1124 using type: tv
> INFO Trying to stream pid using type tv
> INFO: pid not found in tv cache
> ERROR: Failed to get version pid metadata from iplayer site
>
> Ah, I see that's the index number I was using, not the PID so I should
> have done "get_iplayer 1124 --get". That works on my PC, I'll have to
> check on my brother's,
>
> Anyway, as you can see I haven't really got a clue what's wrong and
> would appreciate any help.

If you still had iphone in the mode list, you almost certainly started 
with an older version of get_iplayer. Since you haven't done a clean 
upgrade or uninstall/re-install, it is difficult to definitively 
decipher this.

Do yourself a favour and start with a clean installation:

1. Run the get_iplayer uninstaller and select all components for removal.

2. Delete all of these folders:

C:\Program Files\get_iplayer
C:\Documents and Settings\All Users\get_iplayer
C:\Documents and Settings\<user>\.get_iplayer

3. Re-install get_iplayer.

4. Without doing anything else - no mucking around with options files - 
run the get_iplayer CLI from the Start menu.  Don't test with the Web PVR.

5. Try a properly-formulated command that you know works on the other 
system, adding --verbose to the command line.

If you still get errors, post your output and we'll go from there.

When you do a clean installation, all the options required for 
get_iplayer to work will be in the system options file:

C:\Documents and Settings\All Users\get_iplayer\options

You don't need a user-level options file:

C:\Documents and Settings\<user>\.get_iplayer\options

unless you wish to override or add options.  It appears you've just 
copied the system options file into the user options file.  That should 
be harmless, but it's clear something is wrong with options 
("flvstreamer not found"), so let the installer do the work.

If you still get "flvstreamer not found" in a clean installation, 
double-check the values.  This entry in the system options files:

flvstreamer .\RTMPDump\rtmpdump.exe

means this file should exist:

C:\Program Files\get_iplayer\RTMPDump\rtmpdump.exe