Windows 10

[Jon Davies]

On 16 February 2016 at 18:38, Don Grunbaum (Gmail)
<don.grunbaum at gmail.com> wrote:
[...]
> I uninstalled and re-installed and hey presto it works.

most likely "hey presto it works" would have applied if you'd done
nothing and just tried again.  like I said, your problem coincided
with the BBC turning off things on their website which they've now
turned back on again.

But glad you're up and running.

Jon