Update crashes my PC.

James Scholes james at jls-radio.com
Thu Oct 10 06:47:25 PDT 2019


If the installer works fine on your other machines, it's likely nothing 
to do with get_iplayer at all.  A system completely freezing or 
blue-screening is relatively rare these days, so it sounds like there is 
something seriously wrong with your computer.

Regards,

James Scholes

On 10/10/2019 at 2:38 pm, tom wrote:
> I am running Windows 10 ver 1607.
> 
> HP Compaq dc7800p Ultra Slim Desktop PC
> 
> I have version get_iplayer 3.20. Installed.
> 
> I want to update and have downloaded the Windows installer from..
> 
> https://github.com/get-iplayer/get_iplayer_win32/releases/tag/3.22.0
> 
> My problem is that whenever I try to launch the installer, from the
> downloaded .exe file, it crashes my PC.
> 
> Firstly, I get the box in the middle of the screen and then it goes
> completely black.
> 
> It flashes a couple of times and then freezes the PC.
> 
> At this point I have to switch the PC off and restart.
> 
> As I cannot install, this version, there is no log to show.
> 
> I have installed this file on another PC and it went perfectly.
> 
> I have tried various downloads, with the same result.
> 
> Any help to get the upgrade done, would be gratefully received.
> 
> Many thanks
> 
> _______________________________________________
> get_iplayer mailing list
> get_iplayer at lists.infradead.org
> http://lists.infradead.org/mailman/listinfo/get_iplayer
> 



More information about the get_iplayer mailing list