Download errors on both TV and Radio
Dave Widgery
dave.widgery at gmail.com
Sat Mar 18 08:36:01 PDT 2017
Hi,
For some while now I have been getting lots of problems recording TV
with RTMPDump timing out, an example is below, in this case I got a
DNS error which as you will see at the end was fine when I checked it,
sometime it gets as far as creating a MP4 file although very
truncated, initially it was just a little bit annoying as most things
were downloading without problem. Now it is the reverse and I am very
lucky if I get a good output file. As nobody else is reporting this
sort of problem I presume that it is a problem at my end. I am using
an XP machine directly wired to my internet modem (but get similar
results if I use my Windows 10 laptop on WiFi).
I live in the sticks and only get a 2mb download speed but it always
used to be slow but fairly reliable.
I have spoken to my ISP who assure me that they have not detected any
problems on my line but have swapped out my modem anyway with no
effect.
I am not happy with the line and I am sure that I am getting problems
when browsing the web etc unfortunately get_iplayer is the only thing
giving me hard errors.
The is the unfortunate point that I have to admit that I use a VPN, I
have spoken to the provider and they want me to provide suitable logs
and error messages, as they don't think that it is a problem with
them.
I realised that I am also getting problems downloading radio and
although I also normally use the VPN I realised that I don't need to,
after the TV download output log, is a radio log showing the errors
that I get with the VPN switched off.
I know this is off topic especially as it possibly involves a VPN, but
I am running out of ideas to try I am happy to talk to people directly
and keep the discussion off the group if that is more appropriate.
Ideally I need a commercial program that will give me solid errors
that my ISP might of heard of.
Thanks in advance for any help.
Dave
-----------------------------------------------
TV RECORDING LOG
-----------------------------------------------
C:\Documents and Settings\DAVE>
C:\Documents and Settings\DAVE>get_iplayer --pid=b08jp3j6 --tvmode=flashbetter -
-get
get_iplayer 2.99-windows.0, Copyright (C) 2008-2010 Phil Lewis
This program comes with ABSOLUTELY NO WARRANTY; for details use --warranty.
This is free software, and you are welcome to redistribute it under certain
conditions; use --conditions for details.
NOTE: A UK TV licence is required to legally access BBC iPlayer TV content
INFO Trying to download PID using type tv
INFO: pid found in cache
Matches:
2303: Eggheads: Series 18 - Episode 64, BBC Two, b08jp3j6
INFO: 1 Matching Programmes
INFO: Checking existence of original version
INFO: flashvhigh1,flashvhigh2,flashstd1,flashstd2,flashxstd1,flashxstd2 modes wi
ll be tried for version original
INFO: Trying flashvhigh1 mode to record tv: Eggheads: Series 18 - 64. Episode 64
INFO: File name prefix = Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original
INFO: Begin recording file: C:\Documents and Settings\DAVE\Desktop\iPlayer Recor
dings\Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original.video.flv
RTMPDump v2.4-102-ga3a600d-get_iplayer
(c) 2010 Andrej Stepanchuk, Howard Chu, The Flvstreamer Team; license: GPL
Connecting ...
INFO: Connected...
Starting download at: 0.000 kB
INFO: Metadata:
INFO: duration 1741.00
INFO: moovPosition 36.00
INFO: width 832.00
INFO: height 468.00
INFO: videocodecid avc1
INFO: audiocodecid mp4a
INFO: avcprofile 77.00
INFO: avclevel 31.00
INFO: aacaot 2.00
INFO: videoframerate 25.00
INFO: audiosamplerate 48000.00
INFO: audiochannels 2.00
INFO: trackinfo:
INFO: length 43525000.00
INFO: timescale 25000.00
INFO: language und
INFO: sampledescription:
INFO: sampletype avc1
INFO: length 83567616.00
INFO: timescale 48000.00
INFO: language und
INFO: sampledescription:
INFO: sampletype mp4a
835.360 kB / 4.20 sec (0.2%)
ERROR: RTMP_ReadPacket, failed to read RTMP packet body. len: 68533
867.504 kB / 4.20 sec (0.2%)
INFO: Connection timed out, trying to resume.
Resuming download at: 867.504 kB
867.504 kB / 0.00 sec
Download complete
WARNING: Failed to stream file C:\Documents and Settings\DAVE\Desktop\iPlayer Re
cordings\Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original.video.flv
INFO: skipping flashvhigh1 mode
INFO: Trying flashvhigh2 mode to record tv: Eggheads: Series 18 - 64. Episode 64
INFO: File name prefix = Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original
INFO: Begin recording file: C:\Documents and Settings\DAVE\Desktop\iPlayer Recor
dings\Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original.video.flv
RTMPDump v2.4-102-ga3a600d-get_iplayer
(c) 2010 Andrej Stepanchuk, Howard Chu, The Flvstreamer Team; license: GPL
Connecting ...
ERROR: RTMP_Connect1, handshake failed.
INFO: Command exit code 3 (raw code = 768)
WARNING: Failed to stream file C:\Documents and Settings\DAVE\Desktop\iPlayer Re
cordings\Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original.video.flv
INFO: skipping flashvhigh2 mode
INFO: Trying flashstd1 mode to record tv: Eggheads: Series 18 - 64. Episode 64
INFO: File name prefix = Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original
INFO: Begin recording file: C:\Documents and Settings\DAVE\Desktop\iPlayer Recor
dings\Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original.video.flv
RTMPDump v2.4-102-ga3a600d-get_iplayer
(c) 2010 Andrej Stepanchuk, Howard Chu, The Flvstreamer Team; license: GPL
Connecting ...
ERROR: Problem accessing the DNS. (addr: vod-rtmp-uk-live.edgesuite.net)
INFO: Command exit code 3 (raw code = 768)
WARNING: Failed to stream file C:\Documents and Settings\DAVE\Desktop\iPlayer Re
cordings\Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original.video.flv
INFO: skipping flashstd1 mode
INFO: Trying flashstd2 mode to record tv: Eggheads: Series 18 - 64. Episode 64
INFO: File name prefix = Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original
INFO: Begin recording file: C:\Documents and Settings\DAVE\Desktop\iPlayer Recor
dings\Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original.video.flv
RTMPDump v2.4-102-ga3a600d-get_iplayer
(c) 2010 Andrej Stepanchuk, Howard Chu, The Flvstreamer Team; license: GPL
Connecting ...
ERROR: RTMP_Connect1, handshake failed.
INFO: Command exit code 3 (raw code = 768)
WARNING: Failed to stream file C:\Documents and Settings\DAVE\Desktop\iPlayer Re
cordings\Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original.video.flv
INFO: skipping flashstd2 mode
INFO: Trying flashxstd1 mode to record tv: Eggheads: Series 18 - 64. Episode 64
INFO: File name prefix = Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original
INFO: Begin recording file: C:\Documents and Settings\DAVE\Desktop\iPlayer Recor
dings\Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original.video.flv
RTMPDump v2.4-102-ga3a600d-get_iplayer
(c) 2010 Andrej Stepanchuk, Howard Chu, The Flvstreamer Team; license: GPL
Connecting ...
ERROR: Problem accessing the DNS. (addr: vod-rtmp-uk-live.edgesuite.net)
INFO: Command exit code 3 (raw code = 768)
WARNING: Failed to stream file C:\Documents and Settings\DAVE\Desktop\iPlayer Re
cordings\Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original.video.flv
INFO: skipping flashxstd1 mode
INFO: Trying flashxstd2 mode to record tv: Eggheads: Series 18 - 64. Episode 64
INFO: File name prefix = Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original
INFO: Begin recording file: C:\Documents and Settings\DAVE\Desktop\iPlayer Recor
dings\Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original.video.flv
RTMPDump v2.4-102-ga3a600d-get_iplayer
(c) 2010 Andrej Stepanchuk, Howard Chu, The Flvstreamer Team; license: GPL
Connecting ...
ERROR: RTMP_Connect1, handshake failed.
INFO: Command exit code 3 (raw code = 768)
WARNING: Failed to stream file C:\Documents and Settings\DAVE\Desktop\iPlayer Re
cordings\Eggheads_Series_18_-_64._Episode_64_b08jp3j6_original.video.flv
INFO: skipping flashxstd2 mode
ERROR: Failed to record 'Eggheads: Series 18 - 64. Episode 64 (b08jp3j6)'
C:\Documents and Settings\DAVE>nslookup
Default Server: google-public-dns-a.google.com
Address: 8.8.8.8
> vod-rtmp-uk-live.edgesuite.net
Server: google-public-dns-a.google.com
Address: 8.8.8.8
Non-authoritative answer:
Name: vod-rtmp-uk-live.edgesuite.net
Address: 23.63.98.53
>
--------------------------------------
RADIO RECORDING NOT USING A VPN
--------------------------------------
C:\Documents and Settings\DAVE>get_iplayer --pid=b08fspd0 --type=radio --get --
orce
get_iplayer 2.99-windows.0, Copyright (C) 2008-2010 Phil Lewis
This program comes with ABSOLUTELY NO WARRANTY; for details use --warranty.
This is free software, and you are welcome to redistribute it under certain
conditions; use --conditions for details.
NOTE: A UK TV licence is required to legally access BBC iPlayer TV content
INFO Trying to download PID using type radio
INFO: pid found in cache
Matches:
19655: News Quiz Extra: Series 19 - Episode 7, BBC Radio 4 Extra, b08fspd0
INFO: 1 Matching Programmes
INFO: Checking existence of original version
INFO: hafhigh1,hafhigh2,hafstd1,hafstd2,dafmed1,dafmed2,hafmed1,hafmed2,daflow1
daflow2,haflow1,haflow2,hlsaaclow1 modes will be tried for version original
INFO: Trying hafhigh1 mode to record radio: News Quiz Extra: Series 19 - 7. Epi
ode 7
INFO: File name prefix = News_Quiz_Extra_Series_19_-_7._Episode_7_b08fspd0_orig
nal
INFO: Begin recording file: C:\Documents and Settings\DAVE\Desktop\iPlayer Reco
dings\News_Quiz_Extra_Series_19_-_7._Episode_7_b08fspd0_original.audio.ts
INFO: Begin recording at: 0.00 MiB (00:00:00) [1]
INFO: Recorded: 0.51 MiB (00:00:13) [2] in 00:00:19 at 0.22 Mibit/s
WARNING: Unexpected size for segment [3]
WARNING: Expected: 268088 Downloaded: 114103
WARNING: Retrying download
WARNING: Stopped recording file: C:\Documents and Settings\DAVE\Desktop\iPlayer
Recordings\News_Quiz_Extra_Series_19_-_7._Episode_7_b08fspd0_original.audio.ts
WARNING: Stopped recording at: 0.51 MiB (00:00:13) [2]
WARNING: Retry recording for 'News Quiz Extra: Series 19 - 7. Episode 7 (b08fsp
0)'
INFO: File name prefix = News_Quiz_Extra_Series_19_-_7._Episode_7_b08fspd0_orig
nal
INFO: Resizing file: C:\Documents and Settings\DAVE\Desktop\iPlayer Recordings\
ews_Quiz_Extra_Series_19_-_7._Episode_7_b08fspd0_original.audio.ts
INFO: Resizing from 650279 to 536176 for resume
INFO: Resume recording file: C:\Documents and Settings\DAVE\Desktop\iPlayer Rec
rdings\News_Quiz_Extra_Series_19_-_7._Episode_7_b08fspd0_original.audio.ts
INFO: Resume recording at: 0.51 MiB (00:00:13) [3]
INFO: Recorded: 0.00 MiB (00:00:00) [0] in 00:00:27 at 0.00 Mibit/s
WARNING: Unexpected size for segment [3]
WARNING: Expected: 268088 Downloaded: 122815
WARNING: Retrying download
WARNING: Stopped recording file: C:\Documents and Settings\DAVE\Desktop\iPlayer
Recordings\News_Quiz_Extra_Series_19_-_7._Episode_7_b08fspd0_original.audio.ts
WARNING: Stopped recording at: 0.51 MiB (00:00:13) [2]
WARNING: Retry recording for 'News Quiz Extra: Series 19 - 7. Episode 7 (b08fsp
0)'
INFO: File name prefix = News_Quiz_Extra_Series_19_-_7._Episode_7_b08fspd0_orig
nal
INFO: Resizing file: C:\Documents and Settings\DAVE\Desktop\iPlayer Recordings\
ews_Quiz_Extra_Series_19_-_7._Episode_7_b08fspd0_original.audio.ts
INFO: Resizing from 658991 to 536176 for resume
INFO: Resume recording file: C:\Documents and Settings\DAVE\Desktop\iPlayer Rec
rdings\News_Quiz_Extra_Series_19_-_7._Episode_7_b08fspd0_original.audio.ts
INFO: Resume recording at: 0.51 MiB (00:00:13) [3]
INFO: Recorded: 0.00 MiB (00:00:00) [0] in 00:00:27 at 0.00 Mibit/s
WARNING: Unexpected size for segment [3]
WARNING: Expected: 268088 Downloaded: 118459
WARNING: Retrying download
WARNING: Stopped recording file: C:\Documents and Settings\DAVE\Desktop\iPlayer
Recordings\News_Quiz_Extra_Series_19_-_7._Episode_7_b08fspd0_original.audio.ts
WARNING: Stopped recording at: 0.51 MiB (00:00:13) [2]
INFO: Trying hafhigh2 mode to record radio: News Quiz Extra: Series 19 - 7. Epi
ode 7
INFO: File name prefix = News_Quiz_Extra_Series_19_-_7._Episode_7_b08fspd0_orig
nal
INFO: Resizing file: C:\Documents and Settings\DAVE\Desktop\iPlayer Recordings\
ews_Quiz_Extra_Series_19_-_7._Episode_7_b08fspd0_original.audio.ts
INFO: Resizing from 654635 to 536176 for resume
INFO: Resume recording file: C:\Documents and Settings\DAVE\Desktop\iPlayer Rec
rdings\News_Quiz_Extra_Series_19_-_7._Episode_7_b08fspd0_original.audio.ts
INFO: Resume recording at: 0.51 MiB (00:00:13) [3]
Recording: 14.52 MiB / ~107.04 MiB 13.6% 0.6 Mibit/s 00:21:01 remaining
The process continues as above<div
id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif"
width="46" height="29" style="width: 46px; height: 29px;" /></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avast.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>
More information about the get_iplayer
mailing list