parser error

[Graham Temple Personal]

There are regular failures now of delivery of subtitles files. It starts to
download them but they never convert to SRT and just delete. I followed this
thread through but for someone like me who just uses the PVR and settings
within, this is all way over my head to work out other ways of obtaining the
subtitles. 

I am on the latest version.

Recent examples:

The league of gentleman series 1 E4 & E5
Ronny Chieng E7
Strictly Come Dancing E23 (week 12)

None of them have corrected the output since.

The message on the PVR is: 

INFO: Downloaded: 390.29 MB (00:29:06) @ 37.62 Mb/s (hvfxsd1) [audio+video]
INFO: Converting to MP4
INFO: Tagging MP4
INFO: Downloading subtitles
ERROR: Failed to load subtitles:
:7: parser error : Char 0x0 out of allowed range
        LEAGUE OF GENTLEMEN 4 - BD313601
                                        ^
:7: parser error : Premature end of data in tag title line 6
        LEAGUE OF GENTLEMEN 4 - BD313601
                                        ^
:7: parser error : Premature end of data in tag metadata line 5
        LEAGUE OF GENTLEMEN 4 - BD313601
                                        ^
:7: parser error : Premature end of data in tag head line 3
        LEAGUE OF GENTLEMEN 4 - BD313601
                                        ^
:7: parser error : Premature end of data in tag tt line 2
        LEAGUE OF GENTLEMEN 4 - BD313601
                                        ^
INFO: Downloading subtitles
ERROR: Failed to load subtitles:
:7: parser error : Char 0x0 out of allowed range
        LEAGUE OF GENTLEMEN 4 - BD313601
                                        ^
:7: parser error : Premature end of data in tag title line 6
        LEAGUE OF GENTLEMEN 4 - BD313601
                                        ^
:7: parser error : Premature end of data in tag metadata line 5
        LEAGUE OF GENTLEMEN 4 - BD313601
                                        ^
:7: parser error : Premature end of data in tag head line 3
        LEAGUE OF GENTLEMEN 4 - BD313601
                                        ^
:7: parser error : Premature end of data in tag tt line 2
        LEAGUE OF GENTLEMEN 4 - BD313601
                                        ^
INFO: Downloading subtitles
ERROR: Failed to load subtitles:
:7: parser error : Char 0x0 out of allowed range
        LEAGUE OF GENTLEMEN 4 - BD313601
                                        ^
:7: parser error : Premature end of data in tag title line 6
        LEAGUE OF GENTLEMEN 4 - BD313601
                                        ^
:7: parser error : Premature end of data in tag metadata line 5
        LEAGUE OF GENTLEMEN 4 - BD313601
                                        ^
:7: parser error : Premature end of data in tag head line 3
        LEAGUE OF GENTLEMEN 4 - BD313601
                                        ^
:7: parser error : Premature end of data in tag tt line 2
        LEAGUE OF GENTLEMEN 4 - BD313601
                                        ^
ERROR: Subtitles conversion to SRT failed
ERROR: Use --subtitles-only to re-download
Recording complete

It is still a small % but frequent enough to be annoying if you rely on
subtitles to fully follow the speech. 

GT

-----Original Message-----
From: get_iplayer [mailto:get_iplayer-bounces at lists.infradead.org] On Behalf
Of RS
Sent: 10 November 2017 11:44
To: get_iplayer at lists.infradead.org
Subject: Re: parser error

From: Vangelis forthnet
Sent: Friday, November 3, 2017 6:59 PM

>by opening
>http://www.bbc.co.uk/iplayer/subtitles/ng/modav/bUnknown-5df25dc8-d38f-
>43e5-93a2-38b6c778f852_b09c79wx_1509625417009.xml
>one can read:

> Created on 2/11/2017 at 12:23:23

>so this was just fixed at noon yesterday (most recent Suspicion repeat 
>aired on 22/10/2017 at 13:30; so it took them eleven days to identify and 
>remedy the problem)...
>I have no doubt an iPlayer user did alert them; however, this is not 
>mentioned as a "Recently Fixed Fault" at:
>https://www.bbc.co.uk/iplayer/help/programme-availability/programme-iss
>ues

There is a report in the forum
https://squarepenguin.co.uk/forums/showthread.php?tid=1587
of a subtitle file with 3 NULs in <head><metadata> in lines 7 and 10.  The
PID is b0074513 and the file is
http://vod-sub-uk-live.bbcfmt.hs.llnwd.net/iplayer/subtitles/ng/modav/bUnkno
wn-6dc3f082-7f2f-4410-818e-4e86a3e2736f_b000tm9z_1509582051026.xml

It seems the person reporting it is outside the UK, so dinky has said he or
she can't investigate, although a link to an online subtitles editor has
been given, and the next release will fail more gracefully.

If there are only one or two a month it is not a serious problem, especially
if they do get corrected eventually.

Best wishes
Richard 



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