Web PVR stopped working

[dinkypumpkin]

On 15/07/2014 16:33, list100 at masbelair.com wrote:
> In case anyone has a similar issue in future I got to the bottom of it:
> it was Trusteer Rapport causing the problems. Uninstalled Rapport and
> everything went back to normal.

Somebody flagged up a similar problem to me some time ago.  In that 
case, Rapport slowed down the web pvr tremendously, but it didn't freeze 
it entirely.  I found that stopping the Rapport management service 
itself - not just stopping the Rapport "protection" - would fix things. 
  No need for a complete uninstall.  It sounds like Rapport was even 
naughtier in your case, though.

It's impossible to diagnose these sorts of problems because we'll never 
know what the user installed on his machine and when.  It is *very* 
unlikely that get_iplayer is at fault if you can't connect with your 
browser (assuming the web pvr service is running).  It will almost 
certainly be caused by am anti-virus or similar package interfering with 
things.